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1.0

It all started around September or so. I have been buying my rabbits food at tractor supply every since i bought her.

I went into the store and noticed all of the dumor 5lb advanced diet rabbit food was gone. I was tols it was put on clearance for changing the design on the bags. Not wanting to lose that product i came home and emailed corporate. They reply a few days later telling me that they would still keep it in a 10lb bag.

Heres my problem. My rabbit is EXTREMELY picky! She, for the life of her, will NOT eat pellets! I have tried and tried.

She only goes through picking out certain pieces. I was fine of her doing that and fine with buying food she eats. So i started buying the 10lb bag. Until my last visit to tractor supply.

They have also turned that food into just pellets. I dont know if they changed the food because its cheaper for them and raised it a dollar because i know for sure it wasnt because they wasnt selling it. They have had that product even for my rabbit i had in 2013. The thing is, animals are picky.

They have their own personality. Some people reading this might think its just a rabbit but if your dog, cat,horse stopped eating because they cant have what they were used to how would you feel? Dumor is the only brand i have found even compared to top pet supplies stores that she will eat. Dont think i havent tried.

So the point of the story that upset me is tractor supplys HQ customer support. I posted a review on the new rabbit feed.. A 1 star review. Telling the truth.

I just recieved an email saying it was rejected. No reason. No sorry. Nothing.

Beware of when you order something on there, seeing excellent reviews, think of the bad ones that didnt get posted. I have sent another email to TSHQ about how harsh they are. Waiting for a lame reply.

Not shopping here anymore especially after reading others posts. Some "Good ole' down to earth American store" ha....haha.

Reason of review: Poor customer service.

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Guest

I agree. My rabbit also loves DuMor advanced Diet Rabbit Food.

She Picks at other brands. You can order it online thru TSC, but the shipping cost as much or more than the rabbit food.

The picture of the bag of advanced diet pet rabbit food looks like it has all the goodies my rabbit loves. Plus it looks like TSC is the only on line source.

Guest

I have the same problem and I work at tractor suppletmy rabbit Leo will only eat the rumor with the kibbles in it they switched the formula and nor he won't eat I told my boss that Leo is officially a missed at them, no other rabbit food has the nibbles in it my son I'd currently only eating his fresh foods and the once every three or so days will eat his pellets he wants his kibbles and dried fruits back he does not like the new formula with papaya

Guest

I'm in the same situation as u. My bunny loved that Dumor food, he would only leave the corn out.

I went to the Tractor Supply store a month ago and they don't have it anymore.

So mad, my bunny jumps every time I bring him a bag of food and once he realizes it's not that one he just walks away. :(

Rainy Faw
reply icon Replying to comment of Guest-1290435

I'm sorry that this has happened to you and your bunny too... I had recieved a few more emails from corporate but still they don't care.

I checked other Tractor Supply stores in my state I couldn't find it in stock either. I have tried Kaytee brands but my rabbit chins it and won't eat it. I think they know the smell of their favorite. But hopefully this will help...

I did go back to Tractor Supply (still p/o at them) and tried a brand called Vita Prima Sunscription - Adult rabbit formula (4lb). She will eat the pieces out of this although it is pricey...

I also grab a bag of Dumor Hamster/Gerbil food (2lb) since it contains somewhat of the same ingredients Dumors rabbit food did. My bunny is satisfied with it.

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