Tractor Supply
Tractor Supply Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tractor Supply has 2.3 star rating based on 614 customer reviews. Consumers are mostly dissatisfied.
45% of users would likely recommend Tractor Supply to a friend or colleague.
- Rating Distribution
Pros: Location, Products, Variety of products.
Cons: Poor customer service, Customer service, Horrible management and customer skills.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tractor Supply has 2.3 star rating based on 614 customer reviews. Consumers are mostly dissatisfied.
45% of users would likely recommend Tractor Supply to a friend or colleague.
- Rating Distribution
Pros: Location, Products, Variety of products.
Cons: Poor customer service, Customer service, Horrible management and customer skills.Recent recommendations regarding this business are as follows: "Don’t waste your time calling", "Use other retailers.", "iDK yet", "FOLLOWUP RIGHT AWAY IF THEIR IS AN ISSUE AND POSSIBLY GET IT SOMEWHERE ELSE", "Mmm, don't know".
Most users want Tractor Supply to offer a solution to their issues.
Review authors value the most Location and Layout of Store. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Tractor Supply Reviews
"A product I purchased"
Because when I called to complain about the item I purchased, she was very nice and understanding. I appreciate that very much.
"Web store does not support local store"
Experience has been the web store lists products as not in local stock, offers to ship from distant stores with more shipping expense. Web had $30 for...
Youngsville, Louisiana
Can’t get anyone to pick up the phone to pay damn bill done called over 30 minutes and no one picked up nor called me back poor business then wanna charge outrageous fee if not paid by the 10th of the
No one picks up the phone. I've been on hold for over 30 minutes, and still no call back. Some people work away and can't make it to the store to make payments.
User's recommendation: Don’t waste your time calling
Houston, Texas
Web store does not support local store
Experience has been the web store lists products as not in local stock, offers to ship from distant stores with more shipping expense.
Web had $30 for noromectin, showed no availability. Store phone had 1 in stock.
Being close by that hour, we went to store without doing price shopping. Store in Livingston charged $49.99 for $30.05 bottle.
Wife said we buy it & forget the store exists. Ticket 302758, 13 October.
User's recommendation: Use other retailers.
Florence Township, New Jersey
ATTEMPTING TO STRAIGHTEN OUT AN ORDER
STARTED ON SEPTEMBER 12,2025, SEVERAL PHONE CALLS ATTEMPTING TO PURCHASE HEARTGARD THROUGH THEIR AUTOSHIP ON A PROMOTION. SEVERAL PHONE CALLS LATER AND STILL HAVE ONLY RECEIVED HALF OF THE ORDER. MY VET FAXED OVER APPROVAL BUT SOMEONE ON THEIR END DROPPED THE BALL.
User's recommendation: FOLLOWUP RIGHT AWAY IF THEIR IS AN ISSUE AND POSSIBLY GET IT SOMEWHERE ELSE
Henrico, Virginia
To see if I ordered a wen 4800 generator.
Answer the phone , Im doing a review and havent talked with anyone yet. Im trying to find out if I have successfully ordered a generator
User's recommendation: iDK yet
Poor Tractor Supply Customer Service
My order was cancelled and a reason wasnt given why. Id like to know why but cant get ahold of a live agent.
Issues with neighbors club
My account and my wife's account have been merged. We both work at Tractor Supply.
Under my loyalty number my wife's name now appears. Our rewards are no longer showing up on our accounts. We both have Tractor Supply credit cards. I have been removed from the neighbor's club at least 5 times.
This issue has become unacceptable and I want a solution immediately! If I do not receive a reply by email or phone call within 3 days, I will turn to corporate leaders for a solution.
We have lost rewards because of this situation, and I expect due compensation for our losses! Sincerely, Michael Muertter, Receiver at Tractor Supply Fredericksburg Texas Store #1134
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cheyenne, Wyoming
I want my refund
I didn't get my scooter in the mail and use gave me a gamon tracking number so where is my package so where is it
- Idk
- Idk
Preferred solution: Full refund
User's recommendation: I want refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Burleson, Texas
Customer service
Being a customer since day, I believe it was not fair. I just wanted to buy one baby chick for my 3 yr old niece.
But no, the manager said no. I tried to make understand my niece asked me for a baby chick. Wow no heart at all, very cold. No you have to but 4.
I told her my is 3 she can't take care of 4. No, wow.
- Good supply
- No good customer service
Preferred solution: Apology
User's recommendation: Mmm, don't know
Unfortunately probably due to state regulations they can't sell you less than 4
I'm trying to find my money that I try to buy...
I'm trying to find my money that I try to buy merchandise from the tractor supply at high way64 I paid by my phone used my cash app didn't pop up on the store I was at.but it went through tractor supply head quator but I don't know what happened trying to get *** some one please help *** direct me to the right office customer service phone number please.thankyou
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout 1 hour ago I was humiliated by tractor supply manager Meijer,in Rosenberg Texas,I
I was purchasing a bail of hay and said I hope it's not molded like the last one, when this mgr.said ,it is, what it is and left. On my way to my vehicle this mgr said quote (your hay is on the steps boy) when I explained to him that #1 I'm disabled and hurt please load my hay and #2 please don't call me boy, being African American it's used negatively,I was called boy apex 20 more times threatened with police and told don't ever bring my *** back in there
Lexington, Kentucky
A product I purchased
Because when I called to complain about the item I purchased, she was very nice and understanding. I appreciate that very much.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo check on the claim status
Looking to settle with the loss of 4920 birds do to decontaminated feed that was purchased in dover foxcroft Maine store if u need a idomize list of meat birds,laying hens,and upcoming laying hens that died from the feed and they took what feed I had left of the went good for the two bags I had they swapped out the feed but that does nothing for the birds I lost that was my living so I don't know what we can do to to resolve this loss even if met half way on over all loss of my flock
User's recommendation: In spect the feed
Orlando, Florida
Was told to go look for a cart in parking lot cashier said corp. Told them not to get carts anymore
Arcadia fl. Store cashier megan said that corp.told them not to bring carts up to building any more.
It was up to cust to find one in the parking lot. 4 employies in store 3 cust.
User's recommendation: Shop where cust. Are treated better.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe way I was spoke to by your management
I was purchasing dog food and treats went through the checkout line and was told that my card was declined so we tried again and it was declined again
She contacted the manager and his response in front of everyone behind me was well maybe your car still good or maybe you need a new card and you made a total big joke about my card which I had just used 15 minutes prior with no problem I left him now that I can go through self check out with no problem with the same card and he said you self check out so I did but was not granted given my 20% off on the dog food
Im very pissed about both things the way the manager spoke to me and not receiving the discount that I will deserve so I would appreciate a phone call 443-974-**** and I think you need to speak to your manager at the Westminster, Maryland TSC
User's recommendation: 1
You’re a fool if you went to self checkout and paid full price.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Xuân Lộc, Dong Nai
I didn't get my scooter
I didn't reserve my package in the mail use ripped me off
I ordered an electric scooter for use, and it's saying it got delivered, but I never received it. Was this a scam?
Preferred solution: Full refund
Enterprise, Alabama
The customer service at the tractor supply in Thomasville Georgia on u.s. highway 19 was terrible. The cashier was beyond rude and nasty. She needs to be over in the shovel and rake department!!!
That cashier has no good customer service skills. She needs to go back to chapter 1 and study the manual from fron to back.
User's recommendation: Customer service classes
About
The history of this company starts in 1938, when a small mail catalogue was launched for farmers and their families. Nowadays, Tractor Supply is an American chain of stores for farmers and rancho owners. In 45 states it is possible to find a retail store and acquire there everything from agriculture equipment, tools and up to the clothing and footwear. The most popular brands like, Carhartt, Cub Cadet, Dumor, GTO Mighty Mule, Hobart, Husqvarna, Justin and Purina are present at this chain of stores. Very often, people can benefit from provided discounts. The head office is situated in n Brentwood, Tenn.
Tractor Supply is ranked 91 out of 1204 in Supermarkets and Malls category
USA
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How can you and your wife work for them and not know how/where to turn for assistance? What if a customer presented with this issue? I’m not saying YOU could fix it for them but what would you do to help them?