Not resolved
2.4
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
1 comment

Poorly stocked store. I went in last week to find goose feed and was told by Mike that Tuesday they would have my food.

Here it is, almost a week later and no food. I asked Mike where the food was and conveniently he couldn't recall telling me that the food would be in. Long story short, he insulted me, belittled me, and did NOTHING to solve the problem. Called corporate and spoke with Drew.

The store is supposed to have my food sooner than later which still doesn't help me. I live in a small town so there is no where else to go to buy my feed. I am looking at ordering the food online.

I may be paying more but at least I don't have to deal with Mike. I would have loved to have thrown a bag of feed at him!

Product or Service Mentioned: Tractor Supply Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Cashier joann.

I didn't like: Mike.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1492463

Maybe you should have acted differently many of the employees are under trained and misinformed, also shipments of feed if rain checked take about 2 weeks of delivery while freight is shipped in random variety the employee isn't to blame it's usually a problem on the receiving end.

You May Also Like