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1.0

We made a trip to the Mill Hall store because online it said available for pick-up. When getting there after work was advised it is NOT in stock.

Our bad experiences at this store are one right after another. The shelves are not stocked on a regular bases. And tonight this just really was beyond not ok. We were out of coal and we checked availability and it says yes.

And now all other places are closed and this is how we heat our house THIS IS NOT OK. Iโ€™m going to take to social media to see how many people actually are having issues in this store. I believe this store needs new employees at the top.

Without customers this store wonโ€™t make it. I just cannot believe once again we trusted this company and here we sit with no coal.

Reason of review: Order processing issue.

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Guest

the web site says that it is carried in store, does not meen that they have not run out. If you are using for heat ,maybe you should stock up sooner.

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