Tractor Supply
Reviews and Complaints
Terrible service
- Worse register clerk
- Brianna
Preferred solution: Let the company propose a solution
Very poor management your new manager is ou of his mine. Your feed has gone up 5 and 6 dollars a bag,the store is always in poor condition where happen ? Your new has no idea what he is doing,I have
Trying to return an item
Preferred solution: Full refund
Instruction Manual
Your stores are so understaffed that it’s ridiculous. Can never ask a question old people can’t get help loading and on and on. Manager said it comes from corporate how many people the store can work.
Cashier was no help at all
- That i was made to feel like my business was unwanted
Preferred solution: Let the company propose a solution
Order placed and the 25% discount for Father’s Day was not applied
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Verified Reviewer | Greensboro, North CarolinaI am furious!
- Customer service
Preferred solution: Let the company propose a solution
Bad customer service
Mixed information from retailer and manufactor
- Manager misrepresented product
Preferred solution: Let the company propose a solution
Poor customer service
Another good company gone bad
When Tractor Supply Co. built new stores in Southern Arizona, they were a good place to shop for farm and ranch supplies.
Now 3 years later, their prices are up and service stinks. I live in Rio Rico, AZ and needed some treated wood fence posts, but the Nogales Store (10 miles away) doesn't carry them anymore, neither does the Green Valley Store (30 miles away), so I had to drive 50 miles to the Tucson Store to get fence posts that I bought last year in the Nogales Store for about 25% less. Not only that, but the Tucson Store was poorly staffed with young women who didn't have a clue about fence supplies...posts, wire, etc.
I was told in the Green Valley Store that "Corporate" now does the ordering, and they can't get the posts I needed, even though last year they sold lots of these posts out of this store, but now with the new ordering system they often can't get what they need. Tractor Supply has become just another department store staffed by know nothing people, and run by know nothing people who could care less about service to the farm and ranch community that they profess to serve.
Preferred solution: Let the company propose a solution
Dissatisfied customer
Your Edna Texas store is greatly lacking in employees who care about the well - being of the baby chicks they have in stock -- they crowd the little birds -- do not make sure they have water or feed
Poor communication.
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Most of the "chain" stores like Meijer, Walmart, Menard's, and TSC have reduced the number of employees working at any one time in order to cut labor costs. Most, if not all states and some localities have minimum wage requirements which costs the stores money to pay people for basically unskilled jobs and since labor costs are among the highest expenses in a business the tendency is to have fewer employees working in an attempt to cut costs.
The result is long lines at the checkout and fewer employees throughout the store to help customers.
The best thing to do is try to shop at stores that have more employees working and this usually means smaller stores like local hardware stores, grocery stores and the like. No reason to spend your money at a store that treats the customer like dirt.