Briell Gfx

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Verified Reviewer
| map-marker Farragut, Tennessee

Fraud

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I purchased a brand new water pump and asked two employees if it was new and each assured me it was new.

I asked them because it looked like the box top was retaped closed.

When the vendor i hired to install it he called me and said it was unquestionably used.

This is why i called it fraudulent because Tractor Supply is selling used equipment that is claiming it is brand new and for the price of a new one.

Unfortunately, i live in Nashville, TN but the farm is in Burkesville KY and it takes me 2.5 hours one way which is expensive to fill will gas and the vendor charged my for his trip to the farm.

Therefore, im extremely unhappy!

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Anonymous
map-marker Mexico City, Ciudad De México

Unhappy customer

Friendly staff however corporate kept my return money Have not received my refund, was told 5 days. Been almost 2 weeks everyone says something different also they outsource the calls to overseas. Im done.
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User's recommendation: Be careful

Zane Ejc
map-marker Albany, New York

Address change

It was terrible never got through to change my address because they kept saying did not understand what I was typing in. Need a better system.
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Jean Sebastien V

Order difficulty online

Hello , im from canada and i have a bbq competition in 2 week in vermont . I want to order a matte black 55g gateway drum, a 55g heat diffuser and a gateway drum thermometer . I try to buy online and pick up my article to the champlain store in 1 week but im not able to enter my billing adress because im from canada . Can you do something for me ? I really need this smoker for my competition
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Preferred solution: Deliver product or service ordered

Anonymous
map-marker San Antonio, Texas

I was cussed out and called a *** by an employee

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I was a lead at tractor supply in Kermit Tx and had a cashier that didnt like me as a lead so I went to return an item I purchased and she cussed me out called me a *** in front of store manger and customers
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User's recommendation: Don’t go to Kermit Tx tractor supply

Pahola Cna
map-marker Dallas, Texas

Henderson, TX store never stocked

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I'm 58 and lived in Henderson Texas all my life. Every time I go to your store you never have what I need. Today was Cub Cadet lawn mower blades. 42 in. Not only were they not in stocks. There were only 5 or 6 maybe that would fit other mowers. Don't know who handles ordering there. But if there been there for years. I would suggest looking for someone new. I won't enter your store again. Today ended it for me .Bet I'm not the only one that's stopped going.
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Anonymous
map-marker Troy, New York

I love tracktor supply

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At Tracktor supply store everything is good price and available I like this store And all employees are so nice friendly so o love TSC
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User's recommendation: Go to TSC

Joey M Uts

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Verified Reviewer

My gift card

My gift card barcode is unreadable and no one will answer the phone number on the back of the card. It has 53 dollars on it and the local store in Darlington said there is nothing they can do. They should be able to look up my return and issue me a new one. I will never shop at Tractor Supply again! My phone number is 919-740-**** but Im not expecting anyone from the company to help me.
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Loss:
$54
Cons:
  • Rip off

Preferred solution: A new gift card or the barcode off this one!

User's recommendation: Don’t shop there

Lanaiya Xib

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Rocky Mount, North Carolina

I have a question about my backorder.

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Tractor Supply - I have a question about my backorder.
I ordered the white metal white hen shelf sitter. I haven't heard anything. I like to know when can I come and pick up.
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User's recommendation: They have nice home decor

Tired of lazy workers

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Verified Reviewer
| map-marker Toms River, New Jersey

Toms River location

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I have visited this newest location on many occasions as they sell a blade I use for dog grooming. I received an incorrect email,went to the store and encountered the rudest cashier. I will never return to this location again. I will drive to Tinton Falls or Monroe Twp.
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Pros:
  • Are the only brick and mortar that sell the blade for my clipper
Cons:
  • Buying online is too risky
Carolann C Vpv

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Verified Reviewer

Received dog food today not in a box not in a bag just like you were to buy it off the shelf at the store, but had a black set all over it

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Tractor Supply - Received dog food today not in a box not in a bag just like you were to buy it...
Received my shipment today of 2 , 30lbs bags of dog food not in a box not in a bag. like I just pulled it off the shelf in the store and it looks like theres black suit all over it. Absolutely absurd. Never had this delivered to me like this before. It always comes in a box or a bag that you rip open. I dont trust this.
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Loss:
$113

Preferred solution: Full refund

Cathy A Til
map-marker Waxhaw, North Carolina

Bad quality chicken feed

The last 2 times I have purchased the 16% layer crumbles, the bag was at least 50 ground up feed (practically dust). My chickens will not eat it. Very dissatisfied with the quality!
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Bailey D Uso

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Verified Reviewer

Harassment

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I worked at tractor supply for over 9 months and I had a problem with a hostile work environment due to managers being discriminative towards me. I would like to have this issue resolved or I will be contacting the Better Business Bureau. I have any type of proof that you may need if you will email me back I will send it all in an email.
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Pros:
  • Great prices
Cons:
  • Horrible management and customer skills

Preferred solution: I would like the management responsible for the harassment to be punished

User's recommendation: Don’t go to the store in Hemphill Texas. Management is HORRIBLE

Konstantina Flb

Hi, I was promised ( verbally and by a rain...

Hi, I was promised ( verbally and by a rain check) and took his word from a long time employee at the Greenfield, Mn. Location that a tractor battery would be in from the warehouse distribution center , no later than yesterday ( June 22nd 2023) ...the issue besides this is, I called to speak with a manager, and a female ( don't recall her name) said it wasn't on the truck, and acted like it was jo big deal..I have been waiting for this 300cc Amp garden /tractor battery for about 2 weeks now, and she acted like it was no big deal...is this really how they treat customers lately?? I'm more than disappointed!!
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Athony Sky

Customer service runaround!

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I purchased a tractor muffler on apr 5. On apr 13 I rcvd. an email stating the part was at the store. By the time I drove to the store, they had issued a returned email. Told me the vendor had canx. and they were reordering! Told them to canx. the order and refund. It is now may 9, still no refund, and was told that they have now reissued the refund, and I must wait another 3 to 5 days to rcv. it! Never doing business with them again. I expect them to be added to the "failed" businesses list soon. Its pretty long, and is due to how customers are treated.
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Loss:
$33
Cons:
  • Failure to adequately handle customer requests

Preferred solution: Full refund

User's recommendation: Order elsewhere