Tractor Supply - Cannot find repair part for my pump
I need a repair kit for a cast iron water pump Sku#10281****. I need #4 Overhaul Kit (4a4b4c) FPPKG 225-p2.
As shown in your manual. I have make several calls and your local store manager has made several calls and we can get no service. Please help. The pump worked good but needs this kit.
We ran the pump dry. We ahve spend a hour in your store with the managet on the phone. I have spend an hour on the phone. No one can help us with this problem.
The repair part is listed on the web page with no way to order. Plople on the phone gave us other phone numbers but when we called the phone was often unanswered or we were put on an endless Hold Time. It is unusual to get this kind of service or should I say no service.
I need the pump as I am a gardner with no rain. Please hepl me get this repair kit.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Tractor Supply Pros: Friendly check out people.
Location: Hendersonville, North Carolina
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Comments
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why didn't you order it direct you have the phone number